Liberty Security Coronavirus Strategy

Liberty Company Policy Update Coronavirus (COVID-19)

Coronavirus (COVID-19) Update - Liberty Company Policy
November 20th, 2020
Our Commitment to You and Our Employees

Due to Covid-19, Liberty has transitioned the majority of our office employees to work from home. Our cloud based systems have worked great and we appreciate the efforts of our employees to ensure that our customers across Canada continue to be well taken care of. For our remaining staff working from our head office, we utilize strict social distancing, occupancy limitations, mask wearing and 'health check' procedures.

While we continue to provide installations and service calls for our Smart Home and Business security systems, we all need to remain extremely careful as the health and safety of our employees and customers is our Number One Priority. We have enacted strict protocols for our onsite services. 
Liberty Covid-19 | Field Sales and Services Policy
As an essential business in the province, we have remained open and fully operational during this pandemic and have been rigorously adhering to all provincial health recommendations.  We are following 3 core fundamentals to make sure our employees, contractors and customers Liberty remain safe at all times while in the field serving our customers.

Fundamental #1 – Physical Distancing
  1. Strict adherence to the 2 metre or 6-foot rule
    1. Stepping back after knocking to ensure the 2 metre rule
  2. Electronic signing for all agreements and work orders
  3. Video walk-throughs to assess customer security requirements
  4. Curbside assisted installation and service calls available
Fundamental #2 – Personal Protective Equipment and Disinfection
  1. Disinfecting all work areas before and after the work is completed
  2. Using alcohol-based cleaning and disinfectant wipes on all devices and surfaces
  3. Wearing gloves as necessary
  4. Wearing masks if close proximity work is unavoidable
  5. Vehicles and Equipment sanitized daily
Fundamental #3 – Healthy Employees

  • Daily tracking of the health of all Liberty employees and contractors
  • All workers must self-monitor for symptoms and use the self-assessment tools on the provincial websites
  • Strict adherence to maintaining healthy habits:
    1. Washing hands often
    2. Physical distancing
    3. Keeping all work areas sanitized
    Our goal is for all Liberty representatives to show up for work healthy, come home healthy, and keep our customers healthy every day.

    For more information, please visit:

    If you are in need of service to your system or require an installation of any kind, please be aware that we will be verifying that the home or work environment is safe to work in at the time we book your appointment. Otherwise, we will postpone the visit. Please note we are able to solve many issues over the phone by remotely accessing your system.

    If you require new devices to be installed, many can be pre-programmed to your system and shipped directly to you free of charge. When it arrives, our technicians will remotely walk you through proper placement and enrolling it into your existing system.
      

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